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The initial investment is for the time it will take for SFFA to implement the system and
train the personnel who will use the system. It will also include modifications that
will be made to address requirements that are unique to the customer. In many cases,
these will include changes to make the system more "familiar" to the customer and to
promote ownership within the customer’s management and user community.
The initial investment is NOT "front end loaded," unlike most software vendors.
The investment is spread out over an extended period of time, through monthly license
and support fees. Recognizing that our license and support fees are on a month-to-month
basis, SFFA has to "earn" its revenue rather than to do a good job of marketing it.
Monthly License/Support Fee
This fee is paid on a month-to-month basis. It is based solely on the number of active
schedules in a client's portfolio and is adjusted annually on the anniversary date of
the initial installation. The number of software modules in use and the number of users
are NOT factors of the monthly fee. This approach is used as an incentive for SFFA to
promote a client's success and provide the tools to support growth.
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